The City of St. Charles uses Payment Services Network (PSN) for our Online Bill Pay system.

If you are a first time customer, you will need to register using a computer the first time you use the system. After you have registered you will be able to access your account from a mobile device.

If you don’t have a computer or are unable to register, please call City Hall and someone there will be able to assist you.

I need help paying my bill. Who do I call?

SEMCAC: (800) 944-3281
Hometown Resource Center: (507) 932-5203
Winona County Human Services: (507) 452-8396
SEMMCHRA: (651) 565-2638
Salvation Army (HeatShare): (800) 842-7279
United Way 211: